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FAQs

Is it safe to use a smart lock?

Whether fingerprints can be used for identification depends on how to collect features to achieve correct matching.The fingerprints are different for every person, which is an obvious difference between the fingers of the same person. Therefore, fingerprints can be used for human identification.

How to choose a high quality smart lock?
  • Smart Lock Function

An excellent smart lock can blow a whistle, sound an alarm, connect to a dedicated APP, and record unlocking activities for the immediate push.

  • Smart Lock Materials

When choosing the smart lock material, please check the appearance color. The smart lock made of pure copper is polished and dulled. The stainless steel smart lock is lighter than the copper smart lock and has obvious characteristics, that is, the color and shape are not too diverse. Zine alloy smart locks are available in a variety of colors and shapes, including various releases and sliding.

  • Smart Lock Brand

A true smart lock needs to settle for at least 5 years, otherwise, the product quality cannot be guaranteed, so after-sales service is required.

  • Excellent After-sales Service

What kind of elements to pay attention to?

It depends on brand recognition. With the vigorous development of the global smart lock market, the smart lock brand has become the only certainty. However, consumers must pay attention to the difference between brand and trademark. The trademark is registered, and there is a certain degree of brand recognition and public praise for a brand. Therefore, investors should know whether it is a real brand when choosing a brand.

The smart lock is consumable, and it is necessary to maintain. High-quality after-sales service is very important, and companies will need to pay a lot of money for rescheduling costs.

The manufacturer does not have the production qualification and the corresponding certificate program, so the smart lock sold to the user is a product without an ID card.

What are the benefits of using a smart lock?

Safe, reliable, convenient, and fashionable.

What should I do if the smart lock is broken?

Unlock the door with a spare key in one step or replace it with the batteries.

How to distinguish the quality of smart lock?

Check the three indicators in the technical specifications provided by the manufacturer, including rejection rate, false recognition rate, and fingerprint recognition time. In addition, the mortise lock is also very important, including the material, lock line, and function of the lock cylinder.

How to choose the smart lock manufacturers?

The main responsibility of the smart lock is to protect the home safe. Therefore, if the smart lock cannot guarantee basic security, there is no need to consider other details. Therefore, if the smart lock cannot guarantee basic security, there is no need to consider other details. How to judge smart lock safety? We can analyze according to the following points: what is the cylinder level? what is the cylinder grade? Is the fingerprint head a semiconductor? Is the handle the military-free handle? Is the true plug core?

If there is no good smart lock, the smart lock is the core evaluation of smart lock manufacturers, which proves that smart lock manufacturers are not good at all.

Smart locks are mechanical equipment, and because we cannot avoid troubleshooting, it is necessary to establish a comprehensive after-sales service.

Which is better,smart lock or mechanical lock?

Smart locks are different from traditional locks and have better user identification, security,and management features.

What is the main advantage to use smart locks?

The security of fingerprint locks is more unique than mechanical keys because there are no duplicate fingerprints in the world. Using a fingerprint lock to unlock the door is convenient and effective. The fingerprint lock depends on the unlocking method including fingerprint and password. Don't worry about taking the key, and the key has been lost. The use of smart locks is still not popular, but smart homes are a symbol of quality life.

What is the best brand in the smart lock industry?

When choosing the smart lock products in the markets, the users should pay attention to the "reliability, stability, and smart features".

What if the door cannot be opened with the smart lock?

When the door cannot be opened by fingerprint access, please check if it is caused by the following reasons:
Misoperation 1: when hearing the voice about "Di", press the handle immediately.
After pressing the fingerprint, users will sound the "Di" voice first, and the control system has been responded. The motor is still not rotating, so the rotating handle is idle to unlock the door. About 1 second later, users hear the voice prompt of the "Da!Di!Dang!Di!", then press the handle to unlock the door.

Misoperation 2:The external handle droops too much, and the user still needs to press the handle immediately.

What elements should be paid attention to when choosing a smart lock?

When consumers choose smart locks on the market, they will pay more attention to quality certification, brand awareness, after-sales service, and manufacturer qualifications.

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